Welcome to Star Kitchen Industries. By accessing or using our website, products, or services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website or making a purchase.

1. General

These Terms and Conditions apply to all transactions and interactions with Star Kitchen Industries, including the use of our website, purchase of products, and any related services. If you do not agree with these Terms, please do not use our website or services.

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the updated date will be indicated at the top of the page. By continuing to use our services, you accept and agree to the updated Terms.

2. Products and Services

• Product Availability: All products are subject to availability. We make every effort to ensure the accuracy of product descriptions, images, and prices. However, in case of any discrepancies or errors, we reserve the right to correct any errors, and in such cases, we will notify you.
• Customization: Custom steel products and fabrication services are available. All custom orders are subject to additional processing times and may require approval before production.
• Product Information: We make every effort to provide accurate product details, but we cannot guarantee that the information on our website is error-free. Product colors, sizes, and specifications may vary slightly due to manufacturing processes.

3. Orders and Payment

• Order Confirmation: After placing an order, you will receive an email confirmation containing your order details. This does not guarantee product availability or that the order has been accepted.
• Payment: We accept various payment methods, including credit/debit cards, bank transfers, or other methods as specified on our website. Payment must be made in full at the time of purchase. All transactions are processed securely.
• Pricing: Prices for products on the website are in [Insert Currency], and all applicable taxes and shipping fees are additional unless otherwise specified.
• Cancellation and Modifications: Once an order is placed, it cannot be canceled or modified unless you notify us within 24 hours. Custom orders and items that have been shipped cannot be canceled or modified.

4. Shipping and Delivery

• Shipping Policy: We strive to process and ship all orders promptly. Delivery times may vary depending on your location and product availability. We will provide you with tracking details once your order has shipped.
• Shipping Charges: Shipping costs are calculated based on your location and the weight/size of the products. You will be notified of the total shipping cost during checkout.
• Risk of Loss: All products purchased from Star Kitchen Industries are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon delivery to the carrier.

5. Returns and Refunds

• Returns: We accept returns within [Insert number of days, e.g., 30 days] of receiving your product, provided it is unused, in its original packaging, and in resalable condition. Return shipping costs are the responsibility of the customer unless the product is defective.
• Refunds: Once your return is received and inspected, we will notify you of approval or rejection of your refund. If approved, your refund will be processed to the original payment method within [ 5-6 business days].
• Damaged or Defective Products: If a product is damaged or defective upon delivery, please contact us within [5 - 6 business days] of receiving the product. We will offer a replacement or refund, depending on your preference.

6. Intellectual Property

All content on the Star Kitchen Industries website, including product images, descriptions, logos, and designs, is the intellectual property of Star Kitchen Industries and is protected by copyright and trademark laws. You may not reproduce, modify, distribute, or otherwise use any content without our prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Star Kitchen Industries will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. This includes damages related to loss of profits, business interruption, or data loss.

Our total liability for any claims relating to products or services provided will not exceed the amount you paid for the product or service in question.

8. Privacy and Security

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you use our website or services.

We take all reasonable measures to ensure the security of your personal and payment information during transactions. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Country/State]. Any disputes arising from these Terms will be resolved in the competent courts located in Mumbai.

10. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Star Kitchen Industries

Gala No. B/08, Daimond Ind. Estate, Near Ashram School(Devdal), Kaman, Bhiwandi Road, Vasai(E), Palghar, 401208

Phone:
+91 86000 96627, +91 88066 47341

Email:
starkitchenind2020@gmail.com